Castle Rock Resort and Indoor Waterpark Customer Reviews
Average Customer Rating: 8.0 of 10
Customer Reviews
We actually did not go to the waterpark because we were so busy doing other things. The motel was good but probably won't stay there again only because we did not utilize the waterpark that we paid for.
Karla Keim rated this hotel: 7 of 10
-Karla Keim, Okay, OK
The waterpark is great....the rooms with the view are TERRIBLE. The a/c does not work. We had to move at 10:00 p.m. with an 8 year old and 21 mo old. They would not make any compensation for the trouble. This is after we were talked into upgrading our room once we were there. I will probably not use this hotel next time. Plenty more with indoor water parks.
But hotel is new, clean and looks nice.
Pack and Play was broke, A/C was not working properly due to type installed. Vents all point down to floor behind bed. Poor decision on type of a/c . Other rooms have different type.
But the waterpark is GREAT.
